When you use Casino Rummy, we collect certain information. This page explains what data we collect, why, how it's stored, and what rights you have — all in plain English. It won't take long to read, but it's worth knowing.
The Core Pillars of Privacy Protection at Casino Rummy
All data is secured with SSL 256-bit encryption. Deposits, withdrawals, log-ins — every transaction passes through a secure tunnel that third parties cannot read.
Casino Rummy never sells your personal data to third parties. Information is never passed to advertisers or data brokers — this is a strict, non-negotiable policy.
All data is stored in secure, internationally certified data centers. Regular security audits are conducted, and multiple layers of protection are active against unauthorized access.
You have the right to view, correct, or request deletion of your personal data. Contact support and your request will be handled through the appropriate process.
KYC documents — including National ID and passport — are stored in a separate encrypted storage system. Only authorized staff can access them during the verification process.
If you do not want to receive promotional emails or SMS messages, you can opt out at any time — either via the unsubscribe link at the bottom of any email or by contacting support.
Casino Rummy protects your information across multiple layers, each with its own dedicated security measures in place.
| Data Type | Purpose | Category |
|---|---|---|
| Name, mobile number, email address | Account Creation & Communication | Identity |
| NID / Passport | KYC Verification & Age Confirmation | Identity |
| BKash / Nagad Number | Payment Processing | Financial |
| Transaction History | Account Monitoring & Security | Financial |
| IP Address & Device Information | Security & Fraud Prevention | Technical |
| Gaming Activity Data | Responsible Gaming Monitoring | Gaming |
| Cookies & Browsing Data | Improving Your Experience | Technical |
Important: By using Casino Rummy, you are considered to have agreed to this Privacy Policy. You will be notified in advance of any changes.
Casino Rummy is an online gaming platform built for players in Bangladesh. We believe your personal data belongs to you. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have.
Casino Rummy's Privacy Policy applies across all platforms — not just the website. This includes the Android app, iOS app, and our live chat support. However you access Casino Rummy, this policy is in effect.
Adhering to this policy is both a legal and ethical obligation for Casino Rummy. We treat the protection of user data as a fundamental commitment that goes beyond a purely technical matter — which is why every new feature or service undergoes a privacy impact assessment before launch.
Casino Rummy collects two types of data — information you provide directly, and information gathered automatically while you use the platform.
When you use Casino Rummy, certain technical information is logged automatically. This is necessary for security and platform improvement.
Casino Rummy never accesses your phone's contacts, gallery, or data from other apps. Only the permissions strictly necessary to run the app are requested.
Everything we collect is used only for specific, legitimate purposes. Casino Rummy does not use your data in any unnecessary or undisclosed way.
Casino Rummy does not use your data for profiling that could be used against you. Gaming history is analyzed solely for responsible gaming and security purposes.
Casino Rummy never sells your personal data. However, in certain limited circumstances, we may share necessary information with trusted partners.
Only the minimum necessary information is shared with payment providers such as bKash and Nagad to complete transactions. They manage this data under their own privacy policies and are not permitted to share it with third parties.
Certain technology services (such as hosting providers and game providers) are used to keep the platform running. These partners are bound by contractual confidentiality terms and only receive the data necessary to deliver their specific services.
Certain data may need to be shared with government authorities in response to court orders, lawful requests from investigative bodies, or to comply with applicable laws in Bangladesh.
Casino Rummy does not retain your data beyond the required period. Retention duration varies depending on the type of information.
After account closure, Casino Rummy automatically deletes your data once the designated retention period has passed. If there is no legal obligation to retain it, you may request earlier deletion by contacting support at support@casinorummy.net.
Due to anti-money laundering laws and other regulatory obligations, certain financial data cannot legally be deleted before a specified period has elapsed.
Casino Rummy uses cookies on its website and app. Cookies are small data files stored on your device that help the platform recognise you.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, and core functionality — the platform cannot operate without these. | Until end of session |
| Functionality Cookies | Remembering your preferences — language, theme, and last viewed game. | 30 Days |
| Analytics Cookies | To understand which features are used most — for platform improvement purposes. | 90 Days |
| Security Cookies | Detecting fraud and identifying suspicious activity. | 7 Days |
You can disable cookies from your browser settings, though some platform features may not work properly as a result. In-app cookie controls can be found in the app settings.
Casino Rummy believes every player should have control over their own data. The rights listed below are yours to exercise at any time.
Your Rights Over Your Personal Data at Casino Rummy
You can request to see what information Casino Rummy holds about you. Submit a request to support and the information will be provided within 30 days.
If any of your details are incorrect, you can request a correction. Some information can be updated directly from your account settings.
Unless there is a legal obligation to retain it, you may request that your data be deleted. When an account is closed, data is automatically removed after a set period.
You can request that your data no longer be used for a specific purpose. For example, if you do not wish to receive marketing messages, you can opt out at any time.
You can request a download of your data. It will be sent in a standard, easy-to-use format.
If you object to your data being used for a specific purpose, you can let us know. Casino Rummy will review your objection and take the appropriate action.
Casino Rummy may update this Privacy Policy at any time. For significant changes, you will be notified at least 7 days before they take effect, via email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions or requests, please get in touch with us:
This privacy policy was last updated in July 2026.
Frequently Asked Questions on Support and Reward Settlement
Casino Rummy's privacy policy is transparent and strict. Register, claim your bonus, and enjoy a safe gaming experience.
Casino Rummy believes gaming should be enjoyable. Your data is protected, and your experience should be great. For help, Responsible Gaming page Go.